TORONTO, ON, April 29, 2022 – Slated for being a Leading Provider of Pharma Product of Clinical Trial Services in 2022, BioPharma Services Inc. is happy to announce its acceptance of the Biotechnology Award for this year. Presented by Global Health & Pharma Magazine (GHP) News, a leading provider with a goal to support and help showcase the latest developments, most promising innovations and leading companies across the medical and health industries. BioPharma Services has had the opportunity to be featured in their seventh annual Biotechnology Awards.
“The Biotechnology Awards will once again cast a shining light on the pioneers and leading innovators within this crucial and ever-evolving sector. The year of 2021 posed many threats to the health and wellbeing of millions worldwide, and with thanks to the developments and perseverance of the global biotechnology landscape, millions are able to live full and healthy lives.“
GHP sits down with Jo Ann Di Sensi, Vice President and Global Quality and Privacy Officer at BioPharma Services. In their interview, they discuss the many successes at BioPharma Services, stemming not only from great leadership, but from the dedicated team being their driving force. The latest digitization efforts in collaboration with Think Research, the parent company of BioPharma Services, is transforming and future proofing the company. While this year is far from over, there are huge plans in the works not only to improve domestically, but influence the rest of the industry.
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About BioPharma Services Inc.
BioPharma Services Inc. is a full-service Contract Research Organization (CRO) specializing in the conduct of Phase 1/2a and Bioequivalence clinical trials for international pharmaceutical companies worldwide. BioPharma Services has clinical research facilities both in the USA and Canada with a total capacity of 300 beds with access to healthy volunteers and special populations. Headquartered in Toronto, Canada, BioPharma’s comprehensive services also include Bioanalysis at our GLP Certified Laboratory, Scientific and Regulatory Affairs, Biostatistics and Safety Data Analysis (CDISC), Data Management and Medical Writing. For more information about BioPharma Services, please contact Ms. Anna Taylor, EVP of Commercial Operations at ataylor@biopharmaservices.com
What happened?
On November 20, 2025, BioPharma experienced a ransomware attack that resulted in the unauthorized encryption of several servers. Based on our forensic review to date, there is no evidence that any personal health information was accessed or removed from BioPharma’s network.
The majority of systems and data have been successfully restored from recent verified backups. Unfortunately, one accounting system was unrecoverable and lost. It contained a limited amount of information about clinical trial participants between 2007 and the date of the incident. It is important to note that there is no evidence that any financial information was removed from BioPharma’s network. Lost information was limited to participants’ names, addresses and payment amounts, and NOT financial or banking information.
Was any information accessed or stolen?
While the ransomware encrypted certain data, some of which could not be recovered, there is no indication that any personal health information or other personal data relating to clients or participants in clinical trials was accessed, copied, or exported by unauthorized parties.
What has been done?
BioPharma has contacted the Information and Privacy Commissioner of Ontario about this matter, as well as law enforcement. We have confidence in the security of our systems and feel we have done everything necessary at this time to continue operating safely and protect the sensitive personal information in our custody. We are actively monitoring systems to help defend against future attacks of this nature and are working to enhance our cybersecurity safeguards.
What can I do?
It is always recommended to be vigilant and report any suspicious activity to the appropriate authorities. Tips and resources for protecting your identity are available at https://www.priv.gc.ca/en/privacy-topics/identities/identity-theft/guide_idt/.
Who should I contact if I have questions?
If you have questions regarding this notice, please contact us at privacy@well.company. When reaching out, kindly provide your name and phone number so we can assist you promptly.
You may also contact the Information and Privacy Commissioner of Ontario (IPC), 2 Bloor Street East, Suite 1400 Toronto, ON M4W 1A8, 1-800-387-0073 or info@ipc.on.ca. You have a right to complain to the IPC, though it is not required, and we will fully cooperate with the IPC.
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